President’s Message: Frontier Communications

Kim Fuller
President

 

Hello Residents,

The HOA Board signed the 5-year bulk internet-only agreement with Frontier on July 31, 2020. The install is estimated to begin on November 1, 2020 and will take about 4 months to complete. According to the agreement all 3450 homes will be installed by March 1, 2021 and that is when the 5-year term will begin.

To recap the basic provisions of the Frontier plan:

  1. It is a 5-year internet-only plan.
  2. It is $12 per month (with a 5% increase per year). This will be included in your HOA monthly dues amount.
  3. All residents will have to participate and pay the $12 per month. There are no opt-out provisions for any resident even if they do not use the Frontier internet service.
  4. The internet speed is 500 upload and 500 download. This is the fastest speed available.
  5. Contract includes a wireless router/modem and there is no install fee to the resident.
  6. You may install at a later date at no charge.
  7. TV plans are available if residents want to purchase TV plans directly from Frontier.
  8. Phone line is available and is purchased directly from Frontier.
  9. Resident may purchase any TV plan from any provider. It is not required to purchase TV plans from Frontier.

I would like to answer the most frequently asked questions:

  1. When can I install the Frontier service? Everyone will be sent an install schedule so each home will be scheduled to call for an appointment between November 1, 2020 and February 2021. You will call for your install appointment on the date listed in the schedule. You may call after this date, but not before.
  2. When will the install schedule be sent out? We estimate the install schedule to be sent out on October 1 by regular mail, email, and posted on the website.
  3. If I already have Frontier service will I need to have an installation appointment? Yes. Most homes do not have the equipment to handle the faster speed of 500/500. It is estimated that 90% of Frontier customers will need new equipment installed.
  4.  I already have Frontier installed so can I convert to the new HOA contract price right away without having to wait for an appointment? No. All residents will be on a schedule for install based on geography in the complex. Frontier will start at one end of the complex and keep installing until complete at the other end. Even if you have Frontier equipment now you will have to wait for your scheduled time to make an appointment for install and at the time of install you will be converted to the new pricing.
  5. When will the $12 per month fee go into effect? We anticipate the monthly increase will begin on January 1, 2021.
  6. If I am not installed by January 1, why are my dues being increased on January 1,2021? Assuming Frontier completes the install by March 1 here is the calculation for monthly dues to cover your monthly Frontier internet service. You will notice that you are not paying any more money than if we started billing on March 1:
    1. If we start billing on March 1, that will mean $12 per month for 10 months, March through December. That totals $120 for the year.
    2. If we start billing in January at a rate of $10 per month that equals $10 x 12 which equals $120 for the year. Notice that this is exactly the same amount of money.
    3. We also need to add in installation charges and notification charges which total about $1.13 per home per month.
    4. Since we don’t know for sure when Frontier will finish the install, if Frontier finishes installation early, by February 1 instead of February 28, there will be an additional increase per month of $1 per month per home.
    5. Total of all combined costs is between $11.13 per month to $12.13 per month.
    6. Given these costs it is anticipated increasing HOA dues starting January 1 by $12 per month to cover all costs and possibilities.
    7. It will mean some homes will be installed before the dues increase begins and some homes will be installed after the dues increase on January 1, 2021. This was the only way to finalize the terms of the contract given the limitations of our governing documents in not charging different prices to different homes. So, to have a smooth transition all year no matter what happens, starting the dues increase in January is exactly the same cost no matter when a person is installed.
  7. Can I keep my existing TV service if I want? Yes. The HOA Frontier contract is for internet service only. Each resident will decide on their own what TV service they would like, and you may purchase TV service from any company you wish. You are not required to buy TV service from Frontier. So, you could have Frontier internet service and Spectrum TV service as an example.
  8. Am I required to install the Frontier internet service? No.
  9. If I do not install the Frontier internet service do I still have to pay the monthly fee of $12? Yes. All residents will pay the monthly fee of $12 per month which will be part of your HOA monthly dues even if you don’t install the service.
  10. If I order TV service from Frontier, will I pay the HOA for the TV service? No. Any extra services for TV or phone will be billed to you directly by the company. The HOA monthly dues amount will only include the $12 for internet service.
  11. If I am unavailable for my scheduled appointment what happens? You may call any time after your scheduled appointment to make an appointment for installation. There is no charge to install the Frontier internet no matter when it is installed.
  12. I am in Canada and might not be able to be in the area for one year. What happens? The same answer as #11, you may call any time after your originally schedule appointment to make a new appointment. This could be done one, two, three years later and there would still be no charge to install the Frontier internet when you want.
  13. I have heard the Frontier TV plans have gone up in price, is this correct? Yes. As we stated in the Town Hall meetings, pricing on TV packages was not guaranteed. We will hopefully send out the TV package pricing for Frontier when we send out the schedule for appointments. Some of the packages currently don’t exist and some of the packages have doubled in price. We suggest you investigate all companies and their TV service before making a decision on which TV package and service to purchase.
  14. Am I required to purchase a TV plan from Frontier? No. You may buy TV service from any company you want, or you may choose not to buy TV service at all.

Thank you.

Stay safe and healthy.

Kim Fuller
President

President’s Message: Frontier Communications

Kim Fuller
President

 

Hello Residents,

The HOA Board signed the 5-year bulk internet-only agreement with Frontier on July 31, 2020. The install is estimated to begin on November 1, 2020 and will take about 4 months to complete. According to the agreement all 3450 homes will be installed by March 1, 2021 and that is when the 5-year term will begin.

To recap the basic provisions of the Frontier plan:

  1. It is a 5-year internet-only plan.
  2. It is $12 per month (with a 5% increase per year).
  3. All residents will have to participate and pay the $12 per month. There are no opt-out provisions for any resident even if they do not use the Frontier internet service.
  4. The internet speed is 500 upload and 500 download. This is the fastest speed available.
  5. Contract includes a wireless router/modem and there is no install fee to the resident.
  6. You may install at a later date at no charge.
  7. TV plans are available if residents want to purchase TV plans directly from Frontier.
  8. Phone line is available and is purchased directly from Frontier.
  9. Resident may purchase any TV plan from any provider. It is not required to purchase TV plans from Frontier.

This process began over one year ago with many people that helped to bring this project to its conclusion. We need to take a moment and say thank you to all these volunteers for more than a year of hard work. We started with the Bulk Cable Committee consisting of Linda Aasen as Chair, Gene Gonzalez, Steve Aasen, Jurgen Gross, Wally Barbour, Rich Rodeman, Armando Gomez, Rick Stohr, and Robert Israel. Once we decided on which company, and we entered contract negotiations a few more people stepped up to make sure the HOA was proceeding responsibly by reviewing all the contract terms before a final decision was made. So, we also need to thank Bill Wethe, the Chair of FAC, and attorneys Bob Jester, Bob Israel, and Fera Mostow who helped guide us through the maze of legal terminology. Thanks to all of you for spending so much time.

We will be sending out a schedule of when you will call for an install appointment. As you can imagine, we cannot have 3450 homes all call on the same day. So, we will send you a schedule of when to call for your install appointment.

I have asked the FAC to review and recommend for next year’s budget a onetime price increase for the Frontier contract to begin on January 1, 2021. It will cost the HOA more money if we increase dues during the year. The most efficient method of implementation is to have one price increase in January, so the dues are the same all year long. Although the installation process will begin by November 1 and finish by March 1, we need to start the dues increase in January so we have the same dues each month all year long. Otherwise we will have increased costs to change the dues amount during the year and increased costs in printing and distributing new coupon books. There would also be increased confusion for auto payments if the dues amount changed in January and then changed again in March.

Assuming Frontier completes the install by March 1 here is the calculation for monthly dues to cover your monthly Frontier internet service. You will notice that you are not paying any more money than if we started billing on March 1:

  1. If we start billing on March 1, that will mean $12 per month for 10 months, March thru December. That totals $120 for the year.
  2. If we start billing in January at a rate of $10 per month that equals $10 x 12 which equals $120 for the year. Notice that this is exactly the same amount of money.

Besides the monthly costs, the HOA must pay $36,600 for the installation. This can come from contingency, it can come from operations, but it must be paid by the HOA. One option is to put a line item in the budget for $36,400 for next year. This would mean an .89 cent increase to the monthly dues (in addition to the $10 explained above).

There will also be the cost to the HOA of communicating by mail with the residents about the installation schedule. This cost is estimated to be .24 cents per month per home to let residents know what is going on and when they will be installed by a schedule. This cost is estimated to be $10,000 ($2.90 per home for the year or .24 cents per month per home). The resulting total monthly cost to the homeowner for next year’s budget is estimated at $11.13 ($10+ $.89+ $.24) with this scenario-Frontier finishes by March 1 and we start dues increases in January.

The above calculations assumed that Frontier would finish by March 1. If, however, Frontier finishes by February 1, we must pay $12 per month beginning in February. This calculation results in the paying $132 ($12x11) for each household during the year. The resulting total best estimate for monthly cost per Homeowner under the scenario if Frontier finishes by February 1, 2021 is $12.13 ($11+ $.89+$.24).

It will mean some homes will be installed before the dues increase begins and some homes will be installed after the dues increase on January 1, 2021. This was the only way to finalize the terms of the contract given the limitations of our governing documents in not charging different prices to different homes. So, to have a smooth transition all year no matter what happens, starting the dues increase in January is exactly the same cost no matter when a person is installed.

Hopefully, this answers the basic questions as we move forward with the Frontier internet bulk cable contract installation. It will be good for the HOA to have locked in a $12 rate for internet service for the next 5 years. A savings to each homeowner of about $50 per month.

Thank you.

Stay safe and healthy.

Kim Fuller
President

Podcast Episode 227: Kim Fuller (Coronavirus & Frontier 8/6)

In this episode, President Kim Fuller is back to give us another coronavirus update and to talk about the Frontier contract.

Press the "Click Here to Play" button below to listen.

And, please remember to check our website for further updates: www.scshca.com/coronavirus


Do you have an idea for a podcast episode? Contact Bob Firring at podcast@scshca.com.

Listen to all our past episodes here: www.scshca.com/podcast

This is an audio-only episode.

Play

Podcast Episode 226: Kim Fuller (Coronavirus & Frontier 8/4)

In this episode, President Kim Fuller is back to give us another coronavirus update and to talk about the Frontier contract.

Press the "Click Here to Play" button below to listen.

And, please remember to check our website for further updates: www.scshca.com/coronavirus


Do you have an idea for a podcast episode? Contact Bob Firring at podcast@scshca.com.

Listen to all our past episodes here: www.scshca.com/podcast

This is an audio-only episode.

Play

Podcast Episode 223: Kim Fuller (Frontier Update 7/14)

In this episode, President Kim Fuller is back to answer more questions about Frontier.

Press the "Click Here to Play" button below to listen.

And, please remember to check our website for further updates regarding Frontier: www.scshca.com/bulkcable


Do you have an idea for a podcast episode? Contact Bob Firring at podcast@scshca.com.

Listen to all our past episodes here: www.scshca.com/podcast

This is an audio-only episode.

Play

Podcast Episode 222: Kim Fuller (Coronavirus Update 7/13)

In this episode, President Kim Fuller is back to give us another coronavirus update and answer more questions about Frontier.

Press the "Click Here to Play" button below to listen.

And, please remember to check our website for further updates: www.scshca.com/coronavirus


Do you have an idea for a podcast episode? Contact Bob Firring at podcast@scshca.com.

Listen to all our past episodes here: www.scshca.com/podcast

This is an audio-only episode.

Play

Podcast Episode 221: Kim Fuller (Coronavirus Update 7/9)

In this episode, President Kim Fuller is back to give us another coronavirus update and answer more questions about Frontier.

Press the "Click Here to Play" button below to listen.

And, please remember to check our website for further updates: www.scshca.com/coronavirus


Do you have an idea for a podcast episode? Contact Bob Firring at podcast@scshca.com.

Listen to all our past episodes here: www.scshca.com/podcast

This is an audio-only episode.

Play

Podcast Episode 220: Kim Fuller (Coronavirus Update 7/8)

In this episode, President Kim Fuller is back to give us another coronavirus update and answer some questions about Frontier.

Press the "Click Here to Play" button below to listen.

And, please remember to check our website for further updates: www.scshca.com/coronavirus


Do you have an idea for a podcast episode? Contact Bob Firring at podcast@scshca.com.

Listen to all our past episodes here: www.scshca.com/podcast

This is an audio-only episode.

Play

President’s Message: Finances and Frontier

Kim Fuller
President

Hello Residents,

Given all that has happened I think it best to update you on the financial impact of operations as a result of the pandemic, along with what is happening with the Frontier plan.

Bruce Marley needed to resign from the Board. We will miss his presence and appreciate his many contributions. We are fortunate that Bruce will continue as a member of the Finance Advisory Committee. We are also fortunate that Carey Thompson was willing to step up and take his place. There is no one more qualified to take over as Treasurer and our sincerest thanks go out to Carey to help during this time. Our situation just got a whole lot easier and more positive because of her efforts.

Since so many have asked about our finances and the possibility of a special assessment, I thought I should let Carey explain the current financial situation:

Yes, it’s true, I’m back as your HOA Board Treasurer. Why did I agree to return to the board? Following a 30 year career in state government, I have never abandoned my commitment to public service. Since my Board term expired three years ago, I’ve been an active member of the Finance Advisory Committee so I’m up to speed on our current financial position.

The good news: there is no need for a special assessment. Our current annual forecast of operating results projects an unfavorable variance of just $25,000 as compared to the 2020 annual budget.

Our revenue shortfalls have been offset by significantly reducing our expenses. Over the past several months, the Board, Troon and DRM have done an excellent job in managing expenses during this pandemic crisis. Operating revenue is forecasted to be down by $959,000, while expenses are forecasted to be reduced by $934,000 -- thus a $25,000 increase in the operating deficit to $356,000. The 2020 budget was based upon a $331,000 operating deficit reflecting the $8 per unit per month credit in 2020 for the operating fund surplus from 2019.

The Board, along with the assistance of the Finance Advisory Committee, will continue to closely monitor our results of operations and financial position. We pledge to maintain our community’s excellent working order, as well as our strong financial position.

I have been asked quite often about the Frontier contract because Frontier has filed for bankruptcy. This was not unexpected. Frontier Communications filed for Chapter 11 bankruptcy but said its service to customers will not be affected by the financial restructuring.

We have met with the reps from Frontier and for them it is business as usual.

We will be finishing our contract terms and if acceptable will sign the 5-year contract as presented to the residents.

We are hopeful the agreement with Frontier will be finalized and installation will begin by late August or early September. It will take about 3-4 months to complete the install.

To recap, the basic provisions of the Frontier plan:

  1. It is a 5 year fiber optic internet-only plan.
  2. It is $12 per month.
  3. All residents will have to participate and pay the $12 per month. There are no opt out provisions for any resident even if they do not use the Frontier internet service.
  4. The internet speed is 500 upload and 500 download. This is the fastest speed available.
  5. Contract includes a wireless router and there is no install fee to the resident.
  6. TV plans are available if residents want to purchase those plans directly from Frontier.
  7. Phone line is available and is purchased directly from Frontier.
  8. Resident may purchase any TV plan from any provider. It is not required to purchase TV plans from Frontier.

I want to thank Bill Wethe, Chair of the Finance Advisory Committee, for following the Frontier bankruptcy process to be sure the HOA is proceeding in a responsible way.

In these most unusual times, we will slowly return to normal while practicing safe behavior to protect our neighbors from a most devastating virus. If we can stay the course and apply all guidelines that have been given to us by county and state agencies, we will hopefully avoid anyone contracting this virus. Please help all of us stay safe by being responsible about your behavior during all activities. Masks and social distancing are the keys to our health and safety.

It is still a most beautiful place and I can’t think of any place I would rather be.

Clearly, It doesn’t get any better than this.

Thank you.

Kim Fuller
President

President’s Message: Annual Meeting Results

Kim Fuller
President

Good Afternoon Residents:

We have just finished tabulating the results for the Annual Meeting election of the Board and results for the other three measures.

Board members elected for a two year term are:

1. Johnny Goodrum 1490
2. Bruce Marley 1874
3. Fera Mostow 1793

Congratulations to all three and everyone in the HOA thanks you for your willingness to volunteer on the Board for two years.

The other three measures and their results are:

1. Last year’s minutes passed: 1699 Yes 51 No
2. IRS Measure passed: 1609 Yes 108 No
3. Frontier Measure passed: 1301 Yes 527 No

The Board has approval to negotiate a 5 year bulk internet only contract with Frontier.

Here is the video of the meeting:

Thank you all and see you soon.

Kim Fuller
President

President’s Message: Ballots for Election and Bulk Cable Contract

Kim Fuller
President

Good afternoon,

Last week the Ballots for the Board election and the Bulk Cable approval measure were sent to your home. You should have already received the ballot, but if not, it should arrive shortly.

I want to remind everyone that there are two Town Hall meetings on Monday 3/2/20, first at 9 am and then at 12 noon. In this meeting the Board will explain in more detail why Frontier was selected for a Bulk Cable plan and how the install schedule will unfold if passed. It has been the goal of the Board to offer a savings plan for bulk cable service while at the same time not impacting residents in a negative way. The Spectrum plan would have impacted too many residents with something they don’t want, don’t need, or can’t afford, and the price increase in monthly dues over $50 per month was just too high.

Your ballot will have a measure, on the second side of the ballot, to either vote in favor of the Frontier plan or to vote against the plan. The majority of those voting will decide the outcome. If the majority does not approve the Frontier plan, the Board will cease all actions regarding any Bulk Cable plan. The Spectrum plan will not be offered as an alternative if the Frontier plan is defeated. The Board unanimously voted and made clear that the Frontier plan is the only plan that will be submitted for approval, so it will be Frontier or nothing.

I want to remind everyone that I did a podcast interview with Robert Firring where many questions were asked and answered about the Bulk Cable program. This is about a 30 minute interview to describe different aspects about the Bulk Cable program.

If you log onto our website as a resident, click on the ‘Podcast’ button on the right side of the screen, then scroll down to ‘Podcast Episode 175’, then click on “Click Here to Play” and you can then listen to the 30 minute interview where many questions are answered about the Bulk Cable program. You may also go directly to the podcast episode page by clicking here.

There are also documents on the website at www.scshca.com/bulkcable  to explain different TV options from Frontier if the plan is approved, but keep in mind if the Frontier plan passes it does not mean you have to buy TV programming from Frontier. The Frontier plan is for internet service only, so if the Frontier plan passes you will be able to purchase TV programming from any provider you so choose. You do not have to have TV programming from Frontier, so if you like your Spectrum TV plan you may keep it if you like.

If you have additional questions, please let me know.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Podcast

Kim Fuller
President

Good afternoon once again:

I want to remind everyone that I did a podcast interview with Robert Firring where many questions were asked and answered about the Bulk Cable program. This is about a 30 minute interview to describe different aspects about the Bulk Cable program.

If you log onto our website as a resident, click on the ‘Podcast’ button on the right side of the screen, then scroll down to ‘Podcast Episode 175’, then click on “Click Here to Play” and you can then listen to the 30 minute interview where many questions are answered about the Bulk Cable program. You may also go directly to the podcast episode page by clicking here.

Be sure to check out the podcast and if you have additional questions please let me know.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Town Hall Meetings

Kim Fuller
President

Good afternoon residents:

At the Board meeting on 1/27/20, the Board voted unanimously to put forward for homeowner approval the Frontier Communications (Frontier) plan for a 5 year contract for internet service. The Ballots for this approval will be arriving at your home about March 1, 2020.

The Board will hold two Town Hall meetings on March 2, 2020 at 9 am and 12 noon.

This will be to present information as to why the Board decided on Frontier, why Spectrum will not be presented even if Frontier is turned down, information about the ballot arriving by mail, and proposed plan of install if passed.

We could not do afternoon or evening meetings because the Ballroom is booked, and we wanted to get you information as soon as possible because the ballots will be coming to your homes around March 1.

The Board did place on the upcoming ballot, a measure to allow the Board to negotiate and sign a 5 year contract with Frontier for internet service. Spectrum will not be offered as a choice. It was the Board’s position that the Frontier plan was in the best interest of the entire community so that is the only plan being presented to homeowners for approval. On the measure you will be able to vote either for or against the plan. The majority will prevail in this vote.

If the majority of homeowners vote in favor of the plan, the Board will then finalize contract terms and sign a 5 year contract with Frontier as long as contract terms are acceptable. If the homeowners, by a majority of those voting, vote against the Frontier plan, then the Board will cease all actions concerning a 5 year plan with Frontier or any other company for TV and/or internet services.

If you have questions, please let me know.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Board Vote

Kim Fuller
President

Good Morning Residents:

At the Board meeting on January 27, 2020, the Board voted unanimously to put forward for homeowner approval the Frontier plan for a 5 year contract on internet service.

The Board will place on the upcoming ballot, which you should receive around March 1, a measure to allow the Board to negotiate and sign a 5 year contract with Frontier for internet service. Spectrum will not be offered as a choice. It was the Board’s position that the Frontier plan was in the best interest of the entire community so that is the only plan being presented to homeowners for approval. On the measure you will be able to vote either for or against the plan. The majority will prevail in this vote.

If the majority of homeowners vote in favor of the plan, the Board will then finalize contract terms and sign a 5 year contract with Frontier as long as contract terms are acceptable. If the homeowners, by a majority, vote against the Frontier plan, then the Board will cease all actions concerning a 5 year plan with Frontier for internet service.

If you have questions, please let me know.

Thank you,
Kim Fuller
President

President’s Message: Results of the Bulk Cable Survey

Kim Fuller
President

Good Morning Residents:

The Bulk Cable survey was completed yesterday at noon. There were 1491 responses. Results were Spectrum was preferred over Frontier by 61% to 39%.

I want to remind everyone that the survey is not an official ballot vote but is only a way for the Board to understand and gather information. The Board will be deciding on Monday, January 27, 2020 on which company, if any, will be put forward to residents for approval of a five year bulk cable contract. If the Board presents an official ballot vote for homeowner approval, it will come by regular mail at the same time as the ballot for the Board election which is due back by April 7, 2020.

If you have comments for the Board, please be sure to send those to me or you may speak at the Board meeting. If you want to speak at the Board meeting, be sure to fill out a speaker card with the staff at the door before the meeting starts.

Click here for the survey results:

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Contract Survey

Kim Fuller
President

Good Morning Residents:

As I said at the Town Hall meetings on Monday and Tuesday, today we are furnishing a survey to obtain your input on a potential Bulk Cable TV and/or internet Contract. A potential contract would allow for Cable Companies to provide TV and/or internet services to the residents of the HOA for a period of five years and to potentially reduce the amount of money our residents are paying for internet and/or TV services.

This information was discussed at the last Town Hall meetings on January 13, 2020 and January 14, 2020. The Presentation, the video, and documents to answer questions about the different Bulk Cable plans are on the website at www.scshca.com/bulkcable.

The goal for the Board is to gather as much information as possible so the Board can make a responsible and informed decision on how to proceed. To get this information we are asking owners to fill out a survey online which is now available. You may only fill out one survey per household.

This survey is available on the website. You will be required to list your name and address. This is because you may only fill out one survey per household. If you fill out more than one survey per household, they will both be deleted, so please only fill out only one survey per household. This will provide accurate results, and if there is ballot vote it will be only be one vote per household, so one survey per household will be consistent with that process.

The survey must be completed by January 22, 2020 at noon to be included in the tabulation of results. The Board, at their next meeting on January 27, 2020, will be reviewing and then voting on which company, if any, will be selected to put forward for owner approval by a ballot vote for a Bulk Cable contract. Be sure to attend this Board meeting if you have comments for the Board. If you can’t attend that meeting you can always send your comments to the Board.

☞ Click Here for the Survey
THE SURVEY IS NOW CLOSED

Let me know if you have any questions.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Presentation Correction

Kim Fuller
President

Good afternoon residents,

At the Town Hall meeting this morning a resident found an error in my calculations for the Frontier plans. It turns out that if you want a TV plan from Frontier, the first TV with DVR includes the Set Top Box and I was calculating that you needed both a Set Top Box and a DVR for the first TV. This error showed an $11 per month error on all the Frontier plans. I was incorrect and Thank you to the resident for catching my error.

On the Frontier plans the first TV, if you want DVR, includes the Set Top Box which means there is not an additional charge of $11 per month on the Frontier plans that I displayed in the presentation at the meetings.

Please review these plans carefully now that the plan pricing for Frontier has been corrected. We have removed the Video from the website and will put up the Town Hall meeting from the Tuesday 2 pm meeting which will have the corrected information.

We have already replaced the PowerPoint presentation on the website with the corrected information. Here is a link to the updated PowerPoint with the corrected pricing for the different Frontier plans.

Let me know if you have any questions.

Thank you,
Kim Fuller
President

Bulk Cable Town Halls

Monday, January 13
9:30 a.m. & 2:00 p.m.
Tuesday, January 14
9:30 a.m. & 2:00 p.m.
Montecito Clubhouse Ballroom

 

There will be a presentation by the Board to explain what they believe will be the final proposals from both companies There will also be time for anyone to make comments and ask questions. Please try and attend one of the meetings so the Board can hear your questions and comments.

 

President’s Message: Bulk Cable Update 12/23/2019

Kim Fuller
President

Good morning residents,

After the Board meeting on Monday 12/16/2019, Spectrum submitted a new proposal. The Board has been reviewing that proposal in detail. I have attached a new presentation to describe the current proposals from both Spectrum and Frontier which you can view at the following link:

www.scshca.com/bulkcable

Some basic points in the new proposal from Spectrum are:

  • Price will increase from $40 to $48 per month excluding all taxes, fees and any HOA fee
  • Spectrum will not pay a Door Fee to the HOA ($1.035 Million)
  • Reduction in content – No HBO or NFL Red Zone
  • Small dollar amount changes in equipment pricing

These changes will bring the estimated total monthly cost per residential lot to approximately $51 to $57 per month depending on taxes and fees for the Spectrum plan.

The Board immediately began working with our representatives and Spectrum to try and resolve legal issues with their contract. At this point the Board believes all issues with the legal terms in both contracts from Spectrum and Frontier can be resolved within a few weeks.

The Board has scheduled the Montecito Ballroom on 1/13/2020 and 1/14/2020 to hold Town Hall meetings to explain what we believe will be the final proposals from both companies. The times of the Town Hall meetings will be 9:30 am and 2 pm on both days. We will then release a new survey for residents to fill out. This survey will be released on 1/15/2020 through the E-blast system and will need to be done by 1/22/2020 at noon so results can be tabulated before the Board Meeting on 1/27/2020. It is the Board’s intention to vote on which proposal to put forth to residents for a ballot vote in April. We need to decide at the January meeting which company and proposal to submit for a formal ballot vote if we are going to have all the material printed and ready to release in time for such a ballot vote.

The survey will be going out through the E-blast system and will be available on our website in the Residents-Only section. Only one survey per home address, any duplicates will mean both surveys will be deleted, so be sure to only fill out one survey per household. Your name and address will be required on the survey to be valid and incorrect addresses will be voided, so please take your time when you fill out the survey. This last survey will reflect the latest and up-to-date information on how the residents feel about moving forward, information that will be valuable for the Board vote on 1/27/2020.

Hopefully this clarifies how we are proceeding.

Let me know if you have further questions.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Update 12/20/2019

Kim Fuller
President

Good morning residents,

At our last Board meeting on Monday 12/16/2019, the Board made a presentation of current information regarding Bulk Cable Contract negotiations. You can view that presentation by going to the following link

www.scshca.com/bulkcable

The Board has been waiting on a response from Spectrum since our last meeting with them on 8/21/2019. Since then, Spectrum communicated in writing on multiple occasions they needed additional time to review their initial proposal and establish a new pricing model due to changes with many of their content providers. It is not the Board nor our attorneys who have been delaying negotiations.

On 12/6/2019 the Spectrum representative stated to us the following:

Spectrum has incurred significant increases in our programming costs across the board. This has required us to revisit our offer with our finance group to make sure we are in compliance with our new cost model.

After the Board meeting on Monday 12/16/2019, Spectrum submitted a new proposal. The Board is reviewing that proposal in detail now and we can hopefully have more complete information to you soon.

Some basic points in the new proposal include:

  • Price will increase from $40 to $48 per month excluding all taxes, fees and any HOA fee
  • Spectrum will not pay a Door Fee to the HOA ($1.035 Million)
  • Reduction in content – No HBO or NFL Red Zone
  • Small dollar amount changes in equipment pricing

These changes will bring the estimated total monthly cost per residential lot to approximately $51 to $57 per month depending on taxes and fees.

Unfortunately, this increased cost proposal by Spectrum does not address the contractual legal concerns which the Board communicated to Spectrum four months ago, so we again have asked Spectrum to respond to these concerns.

We have continued negotiations with Frontier and will hopefully resolve any legal issues with their agreement by next week. Currently, we have one insurance point to reach agreement on with respect to the significant terms of a proposed contract.

Hopefully this clarifies how we are proceeding. We are trying to work with both companies as quickly as possible to reach a positive conclusion. But we must wait for their responses and that is something we cannot control. Once we have all the information from both companies, we can decide how to proceed in the best interest of the HOA.

Let me know if you have further questions.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Update

Kim Fuller
President

Good afternoon residents,

I have had more questions about the Bulk Cable contract process and what is the current status. I wish I had new information to report, but at this point there is little new information to give you regarding the Bulk Cable contract with either Spectrum or Frontier. We have listed our concerns which has been given to both companies.

The Board gave priority to negotiating with Spectrum first because Spectrum was selected by 77% to 23% over Frontier. It was also clear in the survey that 85% of residents want to do something. Once we contacted Spectrum and discussed the contract, it appeared to the Board this process could take some time given Spectrum’s comments in the meetings. It was Spectrum that felt this could take some time. We have asked Spectrum to respond to requests about changes in the agreement, but as of this date Spectrum has said they need more time. We have not heard anything about our requests in over two months. The current contract proposed by Spectrum was unanimously rejected by the Board.

We have been having discussion with Frontier on changes to their agreement and at this point Frontier has been more responsive. I can’t tell you how this will end up, but the Board is quite aware of the preference of Spectrum over Frontier but is leaving all options open in the best interest of the HOA.

It could be possible that if we don’t reach an agreement with Spectrum, but we do reach an agreement with Frontier, a ballot vote will go out for Frontier. At that point if residents don’t want to proceed with Frontier, they will be able to vote ‘no’ on the ballot for Frontier. This way if residents want Spectrum, and only Spectrum, and nothing else it will become clear.

Currently the Spectrum plan that has been proposed will cost about $45 per month for both TV and internet service. The equivalent plan from Frontier for both TV and internet service would cost about $90 to $110 per month. Both plans will save residents money, and the Board understands for TV and internet service the Spectrum plan would save more money than the Frontier plan. The Board also understands that the Frontier plan will affect fewer residents in a negative way because each resident could then pick the TV plan they prefer. This gives the Frontier plan more versatility over the Spectrum plan. The Board understands that most residents voted for Spectrum, but unless we can obtain an agreement that is acceptable to the HOA we will not be able to go forward with Spectrum. We are waiting on a response from Spectrum as to our concerns so we will have to wait and see.

Hopefully this clarifies how we are proceeding and that both companies have contract issues, so we are trying to work with both companies as quickly as possible to reach a positive conclusion. But we must wait for their response and that is something we cannot control.

Let me know if you have further questions.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Update

Kim Fuller
President

Good afternoon residents,

I have had some questions in the last two days about the Bulk Cable contract process that I thought needed explanation for everyone. It is true that at this point the Board has no new information to give you regarding the Bulk Cable contract agreement with either Spectrum or Frontier. We have listed our concerns which has been given to both companies.

The Board gave priority to negotiating with Spectrum first because Spectrum was selected by 77% to 23% over Frontier. It was also clear in the survey that 85% of residents want to do something. Once we contacted Spectrum and discussed the contract, it appeared to the Board this process could take some time given Spectrum’s comments in the meetings. It was Spectrum that felt this could take some time.

Given that the process was going to take some time the Board felt it prudent to also begin negotiating contract terms with Frontier, although this process did not begin for about 2 weeks after the negotiations began with Spectrum. The Board has concerns about the contract terms from both companies, so negotiations began with Frontier to minimize time in case a contract with Spectrum was not possible.

At this point we are negotiating with both companies because both companies have contract terms the Board feels need to be changed if we are to proceed. Most of the concerns for the Spectrum contract are the same concerns we have for the Frontier contract. I can’t tell you how this will end up, but the Board is quite aware of the preference of Spectrum over Frontier but is leaving all options open in the best interest of the HOA.

It could be possible that if we don’t reach an agreement with Spectrum, but we do reach an agreement with Frontier, a ballot vote will go out for Frontier. At that point if residents don’t want to proceed with Frontier, they will be able to vote ‘no’ on the ballot for Frontier. This way if residents want Spectrum, and only Spectrum, and nothing else it will become clear.

Hopefully this clarifies how we are proceeding and that both companies have contract issues, so we are trying to work with both companies as quickly as possible to reach a positive conclusion.

Let me know if you have further questions.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Update

Kim Fuller
President

Good morning residents,

At this point the Board has no new information to give you regarding the Bulk Cable contract agreement with either Spectrum or Frontier. We have listed our concerns below, and we are still waiting for a response. Our last message from Spectrum is that they will need more time. We are in negotiations with Frontier and are discussing terms of a contract with our legal counsel, FAC representatives, and the Board to try and reach a conclusion that is satisfactory to all parties.

Many have asked about a timeline for completion and it is something the Board can’t provide at this time. We can tell you, given a resident vote will be necessary before signing any agreement, we don’t anticipate anything being final for at least 4-6 months. The resident vote will take about 90 days to complete if and when we get a contract from one of the companies the Board feels is acceptable.

Given this information my only suggestion to all those returning to the area is to carefully consider signing a long term agreement with any company if it requires cancellation fees.

Here are the contract points the Board feels need adjusting before proceeding:

  1. SCSHCA will require that it can terminate the contract if Spectrum is in breach of the contract and addendums and fails to cure those defaults within thirty days of receiving written notice of any breach.
  2. SCSHCA will require that the contract not have an automatic renewal feature at the expiration of the term of the contract.
  3. Spectrum will need to furnish certificates of insurance and applicable endorsements as set forth in our standard contracts for services provided by vendors to SCSHCA.
  4. SCSHCA will not provide an indemnity to Spectrum and will require Spectrum to provide an indemnity to SCSHCA.
  5. Spectrum will need to furnish SCSHCA with all their authorized Agents that will have access to the Property.
  6. The authorized Agents will need to furnish certificates of insurance and applicable endorsements as required of Spectrum or Spectrum insurance will have to provide evidence of coverage applicable to all Agents.
  7. Should Spectrum wish to assign the contract, the consent of SCSHCA shall be required which consent cannot be unreasonably withheld, conditioned, or delayed.
  8. A default on the part of Spectrum will include filing of involuntary bankruptcy, committing waste on SCSHCA property.
  9. The Spectrum contract will need to include exhibits where the current form refers to website locations; current policies under those provisions at the execution of the contract must be an exhibit to the contract.
  10. Spectrum must provide notice of any material changes to their current policies to SCSHCA so that SCSHCA can provide notice to its unit owners.

If you have additional questions, please let me know. Thank you.

Thank you,
Kim Fuller
President

President’s Message: Bulk Cable Update

Kim Fuller
President

Hello Residents,

The Bulk Cable survey is complete, and there were over 1,700 responses. I want to remind everyone that the survey is not an official ballot vote but is only a way for the Board to gather information from the owners of homes in the community.

On Monday, August 26, 2019 the Board voted to pursue contract negotiations with both Spectrum and Frontier to try and reach agreeable terms for a 5-year contract for TV and/or internet service. If the Board can reach an agreeable contract, an official ballot vote will then be prepared and sent out by regular mail. The reason for having discussions with both companies is just in case we cannot obtain an acceptable contract with one company we can still negotiate an outcome with the other company. Until we know contract terms for both companies, the Board cannot decide on which company should be awarded the contract to provide the service.

We did meet with Spectrum on August 21, 2019 to discuss the terms of their template contract and to request changes that the Board felt were necessary. As of this date, Spectrum has requested more time to evaluate our requests. There are several items the Board felt were necessary to change if we were to proceed. Spectrum doesn’t anticipate getting back to us with an answer for another couple of weeks.

The template contract offered by Spectrum was not acceptable to the Board, and the Board voted unanimously that such a contract would not be in the best interest of the HOA. As it is currently drafted, the Board would not go forward with the template contract in its present form. The key business points are:

  1. SCSHCA will require that it can terminate the contract if Spectrum is in breach of the contract and addendums and fails to cure those defaults within thirty days of receiving written notice of any breach.
  2. SCSHCA will require that the contract not have an automatic renewal feature at the expiration of the term of the contract.
  3. Spectrum will need to furnish certificates of insurance and applicable endorsements as set forth in our standard contracts for services provided by vendors to SCSHCA.
  4. SCSHCA will not provide an indemnity to Spectrum and will require Spectrum to provide an indemnity to SCSHCA.
  5. Spectrum will need to furnish SCSHCA with all their authorized Agents that will have access to the Property.
  6. The authorized Agents will need to furnish certificates of insurance and applicable endorsements as required of Spectrum or Spectrum insurance will have to provide evidence of coverage applicable to all Agents.
  7. Should Spectrum wish to assign the contract, the consent of SCSHCA shall be required which consent cannot be unreasonably withheld, conditioned, or delayed.
  8. A default on the part of Spectrum will include filing of involuntary bankruptcy, committing waste on SCSHCA property.
  9. The Spectrum contract will need to include exhibits where the current form refers to website locations; current policies under those provisions at the execution of the contract must be an exhibit to the contract.
  10. Spectrum must provide notice of any material changes to their current policies to SCSHCA so that SCSHCA can provide notice to its unit owners.

It was clear in the survey that about 85% of the residents responding want to do something about a bulk cable contract for the next 5 years. Residents who completed the survey chose Spectrum over Frontier 77% to 23%, but the Board will not be able to decide on the final outcome of which company will be selected until contract negotiations are complete.

If you have additional questions, please let me know.

Thank you,
Kim Fuller
President

President’s Message: Results of the Bulk Cable Survey

Kim Fuller
President

Good Morning Residents;

The Bulk Cable survey is complete. We had over 1700 responses which is a terrific help for the Board to understand what everyone wants going forward. I want to remind everyone that the survey is not an official ballot vote but is only a way for the Board to understand and gather information. The Board will be discussing on Monday 8/26 how to proceed. If the Board presents an official ballot vote it will come by regular mail in the future.

The Board is discussing the fine points of the contracts from both Spectrum and Frontier at this time to determine if such a contract for the residents will be possible.

It is clear in the survey that about 85% of the residents want to do something about a bulk cable contract for the next 5 years. There were 79 duplicate surveys where people filled out more than one survey for the same address. All those surveys were deleted from the final list.

Another piece of information we learned from the survey was that 70% of the residents live here full time.

Click Here for the Survey Results

Thank you,
Kim Fuller
President