President’s Message: Coronavirus Update (March 15)

Kim Fuller

Good day residents:

I would like to follow up on some concern’s residents have asked me about in the last couple of days. The Board is suspending activities for many Clubs and Groups, but that does not mean anyone in those Clubs or Groups has done anything wrong, nor does it mean anyone has been diagnosed with the virus. The Board is reviewing information very quickly and making decisions on what we believe is in the best interest of everyone’s health and safety. As of this message we know of no one being diagnosed with the virus, but we are trying to be proactive and cautious to help ensure the safety of all given the current protocols. These protocols may change on a moment’s notice, and if so, we will write to you and update you as quickly as possible.

For now, we are limiting activities that fall into the recommendation by the state that for people over age 60 meetings should be kept to 10 or less. We are reviewing each Club or Group on a case by case basis, so as that evaluation is made we will inform you of the Board’s decision. If your Club or Group is planning any type of meeting with more than 10 people, please contact me as soon as possible and the Board will review your activity to determine if it is to be suspended.

The Board is looking at each activity based on the number of people, indoor or outdoor, can people be spread apart easily, does the activity need to take place without too much inconvenience. Acceptable activities today could change tomorrow, the Board is reviewing all information throughout the day every day.

Everyone here at SCSH is committed to the health and well-being of our residents, so additional steps have been put into place to help ensure success. For the Clubhouses:

The custodial staff has increased the cleaning of high-touch areas from once per day to 4-5 per day.  This includes: Door handles/restroom countertops and sink faucets/Lobby tabletops. The daily cleaning procedure was to clean and sanitize the areas in the morning. The custodial staff has increased their efforts to 4 to 5 times daily. In addition, staff is routinely checking, and filling as needed the paper towels, hand soap and sanitizers dispensing units throughout the facilities.

We are working closely with our custodial cleaning suppliers to ensure our orders are being placed and delivered to our facilities without any delays. We are currently stocked with the necessary cleaning supplies. We have also ordered extra supplies to keep in case there is a delay from our suppliers.

For the operations by Troon the following is taking place:

  1. All tables and chairs at Shadows are cleaned and sanitized after each use.
  2. Every menu is sanitized after each use.
  3. Sanitizing wipes are readily available, and staff will continually clean workstations, phones, counters and door handles throughout the day.
  4. Staff have received instructions on the importance of washing their hands and staying home if they feel sick.
  5. Golf cart steering wheels and handles are wiped with sanitizer prior to use.

My lovely bride and I ate breakfast at Shadows this morning, and we were both impressed when after we just sat down a staff person brought us sanitizer wipes so we could clean our hands and anything at the table if we so desired. Although the tabletops and chairs were disinfected before we sat down, staff provided additional wipes to us for our own assurance if we wanted to also clean something at our table. Most impressive, thank you.

In addition, we are asking everyone to be diligent and compulsive in following all medical advice and procedures during this time. Keep a safe distance between you and others, wash your hands often, use sanitizer wipes before and after using equipment, and stay home if you don’t feel well.

The Board is evaluating information constantly and with everyone’s help we will have a positive outcome. If anyone has any new information about their health, we are asking that you contact us immediately. The sooner we have accurate and complete information the faster we can act in the best interest of everyone.

I wish you all well and we will have a positive outcome with so many people helping each other. It has been a busy week for all of us, and it will be busy for a while, but I did enjoy the evening sunset last night, and it was easy to understand, it still doesn’t get any better than this!

Thank you,
Kim Fuller