President’s Message: Frontier Communications

Kim Fuller
President

Good morning residents:

I have been asked about the Frontier contract because news has stated Frontier has filed for bankruptcy. This was not unexpected. Frontier Communications filed for Chapter 11 bankruptcy but said its service to customers will not be affected by the financial restructuring.

We have met with the reps from Frontier and for them it is business as usual. We will be finishing our contract terms and if acceptable will sign the 5-year contract as presented to the residents.

The original install date was to begin 6/15 and would take about 3-4 months. Given the virus situation there could be delays, so at this point we are not sure when the install process will begin. As soon as I have more information, I will let you know.

I want to thank Bill Wethe, Chair of the Finance Advisory Committee, for following this process carefully and providing the links below so that residents may read all the information regarding the bankruptcy filing of Frontier.

To view communications from Frontier regarding services to customers, visit:

https://frontierrestructuring.com/

For your convenience, you can view FAQ prepared by Frontier regarding general matters, please use this link:

https://frontierrestructuring.com/wp-content/uploads/2020/04/General-FAQ.pdf

For your convenience, you can view FAQ prepared by Frontier regarding customer matters, please use this link:

https://frontierrestructuring.com/wp-content/uploads/2020/04/Customer-FAQ.pdf

To view financial reports and other filings with the SEC regarding the financial restructuring, visit:

https://investor.frontier.com/Docs

Thank you.

Kim Fuller
President