The Board of Directors has an obligation to act in the best interests of all the homeowners. A small group of members are complaining on their website that they want all the statements made by residents at the beginning of the Open Board Meeting to be included in the minutes.
However, it is not in the best interests of the home owners for the Board to do that. Legal experts state: Minutes should not contain owner comments and never be a transcript of every statement made by directors and attendees. Recording every comment creates potential defamation claims against the homeowners and/or the Board of Directors or becomes evidence for other claims against the homeowners association (read higher dues for all)
Minutes should reflect decisions and reasons for those decisions, not conversations.